Q&A: Questions from Thumbtack, Answers by Landry.
What should the customer know about your pricing (e.g., discounts, fees)?
Simple projects may be available for a low or flat fee, prices coming soon. Other, more complex projects are quoted on a hourly rate of $35 per hour. Please note: On-site consultations are $50 per hour and cover transportation costs. Questions? Contact me if you have concerns about pricing, thanks.
What is your typical process for working with a new customer?
Once we’ve agreed to work together, I’ll contact you to set up a time for us to chat or talk about your project. We can exchange emails and make sure we’ve got all the required information, agree on a timeline and communications schedule. If you’d like to meet in person, I’m happy to bring my portfolio and additional samples along for inspiration. I’m available to travel in the Portland metro area with at least 24 hours notice.
What education and/or training do you have that relates to your work?
Bachelor of Science, Graphic Design – Graduate 2009. I work mainly with Adobe Creative Cloud: Acrobat, AfterEffects, Illustrator, InDesign and Photoshop. Self taught photographer and millennial technophile.
How did you get started doing this type of work?
Graphic communications and yearbook courses in while in high school. Retail displays, in-store merchandising, and photo development between art classes. News and TV graphics while completing college. Most recently, I have worked with non-profits to create direct mail pieces and periodicals.
What types of customers have you worked with?
In the past I have worked with national brands like PBS, Girl Scouts, PAPYRUS, CBS, and FedEx Office. My design background comes from diverse industries and includes print, online and television media.
Describe a recent project you are fond of. How long did it take?
An events catalog that I illustrated some bold eye-catching artwork for was very exciting. I appreciated the way people responded to and complemented the design. Seeing your work on TV or a highway billboard is pretty cool too. Some designs can take a few hours, others depending on complexity can be several days.
What advice would you give a customer looking to hire a provider in your area of work?
Hire someone that communicates intent clearly and that shares a passion for your project. Make sure you like a designer’s previous work, that you can share with them what you like and dislike, and that you’re enjoying the process. Remember that design is an iterative process and that sometimes you have to break a few eggs to make an omelet.
What questions should customers think through before talking to professionals about their project?
Comparing your idea or design to what others have attempted similarly is a great way to begin the conversation. Visual references and images will help us pinpoint more closely what you’ve got in mind. Also, you can survey competition and bring those results into the discussion to help make sure that any artwork stands out and delivers results.
Q&A probably isn’t comprehensive but I’ll update with more if I think of any critical advice.
Have we worked together before?
Leave me a quick review on Thumbtack! Thank you so much.Thumbtack Review